What We Document
- →The full history of contact with the scammer, across every app and platform used
- →Payment requests, transfers, crypto wallet addresses and receipts
- →Remote-access software (such as AnyDesk or TeamViewer) and malware on phones or computers
- →Account takeovers, changed passwords, recovery details and settings
- →Phone numbers, email addresses, websites and profiles the scammer used
Who the Evidence Is For
We can't promise money will be recovered. A clear forensic report gives these organisations documented evidence to work with, instead of a verbal account.
Family Members Welcome
We explain everything in plain English, at your pace, and a family member or support person is welcome on every call. If you live regionally or interstate, devices can be sent by tracked courier and the whole process handled by phone.
Related Guides
Common Questions
Can you get my money back?+
We cannot recover funds ourselves. We document what happened, so your bank, the police and any recovery process have clear evidence to act on.
What should I do first?+
Do not delete anything. Keep the messages, emails, call logs and payment records, stop contact with the scammer, and report it to your bank and to ReportCyber.
Can you find out who the scammer is?+
Sometimes the evidence points to accounts, phone numbers or payment details that police or banks can follow up. Identifying the person usually needs a police investigation or court orders.