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Digital Forensics for Private Matters

Confidential help for individuals and families when something personal turns on a phone, computer or online account. Deleted messages, hacked accounts, suspected spyware, harassment and disputes, handled discreetly and explained in plain English.

Common Private Matters

  • →Recovering deleted messages and photos. From phones, computers and cloud accounts, including data you need for a dispute or a family record.
  • →Hacked accounts and suspected spyware. Checking a phone or computer for stalkerware, unknown access or tracking, and showing how an account was compromised.
  • →Harassment and threats. Messages, calls and posts preserved and verified so they can be given to police, a lawyer or the court.
  • →Personal and family disputes. Evidence about messages, documents or dates that are in question between family members, partners or neighbours.
  • →Deceased estates. Accessing and preserving a loved one’s devices and accounts where lawful, for executors and families.
  • →Evidence before you see a lawyer. Preserving material properly now, so it can still be relied on if the matter goes further.

How We Work with You

You speak directly with the examiner, in plain English and in confidence. We explain what can realistically be found before any work starts, and you get a written estimate so there are no surprises.

We only examine devices and accounts you are lawfully entitled to access. If your matter is heading to court, we can work with your lawyer so the evidence is ready for them.

If you are in danger, call 000. For help with abuse involving technology, see domestic violence; for scams and fraud, see scam and fraud victims.

Related Guides

Common Questions

Do I need a lawyer to engage you?+

No. You can contact us directly. If the matter may go to court, involve a lawyer early so the evidence is gathered in a way the court will accept.

Can you examine someone else’s phone?+

Only with the owner’s consent or a court order. We can always examine your own devices and accounts.

How much does it cost?+

Every matter is scoped first. You get a written estimate before any work begins.

Before You Call

01Stop Using the DeviceNew messages, photos and app updates can overwrite deleted data. Leave it as it is and keep it charged.
02Don’t Delete, Reset or Update AnythingEven if you suspect spyware, a factory reset destroys the evidence of who installed it and when. Don’t install operating system or app updates either: an update can overwrite deleted data and change what can be extracted.
03Keep Screenshots and LinksThey are not proof on their own, but they tell us where to look.
04Note the Key DatesWhen it started, what happened and what you need to show. It helps us scope the work on the first call.

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