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// EMAIL & CLOUD FORENSICS

Email and Cloud Forensics

Evidence that lives in accounts, not devices. We collect email and cloud data defensibly, analyse headers and audit logs, and establish whether a message is genuine and who accessed what.

What We Examine

Microsoft 365 and ExchangeMailboxes, sign-in logs, mailbox rules and unified audit logs.
Google Workspace and GmailMail, Drive activity and admin audit records.
iCloud and Apple AccountsMail, backups, photos and synced data where lawfully available.
File-Sharing PlatformsOneDrive, SharePoint, Google Drive and Dropbox sharing and download history.
Email HeadersRouting, server stamps and SPF, DKIM and DMARC results that show where a message came from.
Account AccessSign-in locations, devices and times, including suspicious or unauthorised access.

When It Matters

  • →Business email compromise and invoice redirection fraud
  • →Disputes about whether an email was sent, received or altered
  • →Staff moving company data to personal cloud storage
  • →Unauthorised access to an email or cloud account
  • →Disclosure obligations covering mailboxes and shared drives
  • →Family law and employment matters relying on emails

Is This Email Genuine?

A printed or forwarded email proves very little. The original message, with full headers, records which servers handled it and whether it passed authentication checks. We examine the original and report whether it is consistent with being genuine, and where it is not.

Reviewing an analysis prepared by police or another expert? See disclosure and case review.

Business Email Compromise

In a business email compromise, someone gains access to a mailbox or impersonates a supplier, then sends altered bank details or payment requests. We investigate how it happened and what the attacker did, so you can support recovery efforts, insurance claims and any dispute over who bears the loss.

  • →Whose mailbox was compromised: yours, the supplier's or neither
  • →When access began, and from which locations and devices
  • →Hidden forwarding and inbox rules the attacker set up
  • →Which messages were read, sent, altered or deleted
  • →A written report suitable for insurers, banks, police and court

Related Guides

Common Questions

Do you need the account password?+

For most collections the account owner or administrator grants access. We do not access accounts without lawful authority.

Can you tell if an email was faked?+

Often, from the original message and its headers. A screenshot or PDF alone is rarely enough to decide either way.

How quickly should we act on a business email compromise?+

Immediately. Some audit logs are only kept for a limited period, so preserve them before they roll over.

Before You Call

01Stop Using the DeviceNew messages, app updates and photos can overwrite deleted data. Leave it as it is, keep it charged, and don't let anyone "have a look" first.
02Don't Delete, Reset, Wipe or UpdateA factory reset or removing apps can make recovery impossible, and deleting material can count against you in court. Don’t install operating system or app updates either: an update can overwrite deleted data and change what can be extracted.
03Isolate It If It Could Be WipedIf someone else could remotely lock or erase the device, switch on flight mode. Ask us before powering it off.
04Write Down What You KnowKey dates, what you need to establish, and any passcodes. It lets us scope the work accurately on the first call.

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